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Work Here 2018-01-12T14:46:31+00:00


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NOW HIRING FOR A FULL TIME CLINICAL ASSISTANT!                   posted 12/11/2017

Benefits included.   Position is available to start right away.   Email resume along with a cover letter here or drop off at our front desk.  *We are not able to take calls or walk-in appointments about this position. 


All Bridgercare employees contribute to providing excellent, affordable reproductive and sexual healthcare and education in a safe, supportive, empowering atmosphere. This description outlines primary qualifications, duties and job scope but does not limit this position to the work described. It is our expectation that employees perform all necessary functions at appropriate times and circumstances in support of Bridgercare’s mission.

Position Title: Clinical Assistant

Status: Full Time


The Clinical Assistant (CA) provides patient support functions in the front office as well as in clinical roles to support Bridgercare’s mission and clinical services according to Title X guidelines. The CA is under the direct supervision of the Business Manager and Clinical Coordinator.


Clerical Duties

  • Answer phones; distribute clinic information to help clients access needed services. Direct calls to appropriate recipients and take accurate messages.
  • Accurately enter patient demographic, billing, and clinical intake notes into electronic patient management systems.
  • Communicate with insurance companies to obtain benefit information for patient visits, assist billing department with medical claim billing as needed.
  • Participate in rotation of daily cash reconciliation and deposit preparation.
  • Clearly communicate with patients about fees, sliding scale, payment arrangements, and requests for donations. Referral of questions as needed to appropriate department.
  • Manage record requests, mail sorting, patient voicemail and patient birth control refill requests.
  • Perform financial intake of patients, including income assessment, fee level assignment, and verification of income and explanation of same to clients per Title X requirements.
  • Other clinical support tasks as assigned by Administration.

Clinical Duties

  • Perform clinical support tasks including rooming patients, assessing vital signs, preliminary health history, performing HIV and pregnancy lab tests, providing results and basic reproductive, birth control and STI patient information. Accurately prepare lab specimens for transport to lab and order and receive labs per the electronic interface.
  • Assist Providers and patients in contraceptive and reproductive clinical procedures.
  • Participate in staff meetings and training as scheduled.
  • Communicate effectively orally and in writing, proficiency in computers required.
  • Coordinate and work cooperatively with fellow staff as well as independently.
  • Comfortably, respectfully discuss sensitive issues with clients, including patient care circumstances for purposes of scheduling and triage, and assessment of patient income for sliding fees.
  • Learn and assist in clinical support procedures including blood pressure, pregnancy tests, urine specimen collection, rapid lab testing, correct preparation of lab specimens for transport.
  • Other clinical support tasks as assigned by Administration.



  • Works effectively and sensitively with a diverse and limited resource population.
  • Works in a team and shares responsibilities and duties.
  • Sets priorities, is organized and a self-starter.
  • Communicates clearly, orally and in writing, and effectively navigates technology.
  • Treats staff, patients and community members respectfully.
  • Contributes to a positive, functional workplace culture.


  • High School graduate
  • Preferred expertise and recent experience healthcare.
  • Commitment to family planning philosophy and goals, including: confidentiality, provision of service to women, men, and teens regardless of ability to pay, and comprehensive options counseling for unintended pregnancy and referral per Title X guidelines.



(1%-33% of day)


(34%-66% of day)


(67%-100% of day)

Sitting (Receptionist shifts) X
Standing, Walking

(Clinical Assistant shifts)

Speaking/Hearing X
Seeing/Ability to distinguish colors X
Hand/Wrist Work

(ie. Typing)

Pushing/Pulling X
Reaching, Grasping, Fine Manipulation X
Bend, Kneel Squat X
Lift 1-50 lbs X


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



November 2017