When you Arrive:
Check in at the front desk. Please let us know if you need language (translation) help.
Our intake forms collect the following information. Anything you tell the clinic staff is private, and will not be shared with anyone outside of the clinic.
- Personal Information: Your birth date, telephone number, mail and email addresses and emergency contact.
Once you have completed the paperwork and returned it to the front desk, you will wait in the waiting room until your first name is called by one of our staff.
Your visit will begin with either a clinical assistant, medical assistant or registered nurse, who will collect your medical history and vital signs.
Your medical visit will then be provided by a provider (RN, Nurse Practitioner, or Physician Assistant). It’s important to tell them if you have problems or concerns, including:
- periods that aren’t normal
- pain during sex
- vaginal discharge or discomfort
- body changes – “What’s normal for my age?”
- your health – Have you been sick or do you have a serious illness?
Your provider will discuss your concerns with you during your visit. They will ask:
- if you need birth control
- if you or your partner are currently using birth control
- if you are using condoms
Your provider will instruct you if you need to undress and wear a clinic gown for your exam and where to sit in the exam room.
They will review your medical history and ask more questions. Remember that everything you tell the staff is private. Some questions are personal, but honest answers will help your provider to know what care and tests are important for you.
You may have a breast or pelvic exam, depending on your needs. People with testicles may have a testicular exam. A breast, pelvic, or testicular exam may be recommended if you are experiencing pain in those areas, have genital symptoms or concerns, or felt a lump in one of those areas. Tests for sexually transmitted infections (STIs) may be done during the visit, and are based on your sexual history. Regardless of what’s indicated, the patient is always in control of the visit. You are in the drivers seat so nothing will happen without your consent and if you elect to opt out of the exam, that’s totally your decision.
Please tell your provider if you are uncomfortable or don’t understand a procedure or test. We welcome questions and want you to understand your care!
Now you are done with the exam! What’s next?
- you’ll get dressed
- you’ll talk to the provider about your visit
You will get medicine or a prescription to treat an infection if you are diagnosed. You will also receive a supply of your chosen birth control method, including condoms, if you wish.
The provider will explain when you should return to the clinic.
Remember that most people are nervous about having an exam. Ask questions, listen to the answers, and let us know how we can make you more comfortable. Your health matters!
When your visit is complete, the provider will walk you to the front desk. The front desk will help you check out and help you schedule a follow-up appointment, if necessary.
After leaving the clinic, if there is something you forgot to ask, don’t hesitate to call. The clinic staff regularly answers questions via the phone!